Many Americans, particularly older adults and those with disabilities, are having a hard time registering for or getting to the vaccine. Many in our community have stepped up to help.
Can I help older adults and people with disabilities in my community get vaccinated?
Yes. Throughout the country organizations are mobilizing to connect volunteers to agencies serving older adults, people with disabilities and others in need in their local communities. To find a volunteer opportunity near you, please visit:
As a volunteer or as an organization coordinating volunteers, should I be concerned about privacy, security or other liability?
The Health Insurance Portability Accountability Act, commonly known as HIPAA, generally limits third-party transmission of certain protected health information to ensure people’s privacy and security. Due to the pandemic, however, the U.S. Department of Health and Human Services has issued guidance that allows volunteers to schedule vaccine appointments through at least the end of 2021 without incurring liability during the public health emergency.
What if I know someone who needs a ride to a vaccine appointment?
Those covered by Medicaid or Medicare should check their plan to determine whether they have coverage for non-emergency medical transportation and learn how to access it, but coverage varies from state to state. If available, this benefit can provide transportation to vaccination appointments.
Some states and cities are partnering with alternative transportation services (e.g., Uber and Lyft) to provide rides to appointments to Medicaid beneficiaries and others. Uber reportedly is partnering with organizations such as the National Urban League to offer rides to people of color in need.
Other agencies that may be able to help arrange a ride: